PRIVACY POLICY

Last Updated: 12/12/2024

At ProPadelKit, we place great importance on the confidentiality and security of our users’ personal data. This privacy policy explains how we collect, use, store, and protect your information when you access our website propadelkit.com (hereinafter referred to as “the Site”). By using the Site, you agree to the terms of this policy. If you do not agree, we encourage you not to use our services.

1. Data We Collect

1.1 Data Provided Voluntarily

When you interact with our Site or services, we may collect information that you provide directly, including:

First name, last name, email address, phone number.
Information submitted via forms, surveys, comments, or specific requests.

1.2 Data Collected Automatically

When you browse our Site, certain data is automatically collected using cookies and similar technologies:

IP address, browser type, operating system.
Pages viewed, time spent on the Site, traffic sources.
General technical and demographic information.

For more details, please refer to our Cookie Policy available on the Site.

2. Use of Data

Your data is used exclusively for the following purposes:

2.1 Providing Our Services

Enabling you to fully use the features of the Site.
Responding to your inquiries or personalized quote requests.
Managing the administrative and commercial aspects of your projects.

2.2 Improving Our Services

Analyzing user behavior to optimize the user experience.
Resolving technical or administrative issues.

2.3 Communication

Keeping you informed about our latest updates, promotional offers, or events.
Sending important updates related to our services or privacy policy.
You may unsubscribe from our marketing communications at any time via the link included in every email.

3. Data Sharing

We only share your data with:

3.1 Partners and Service Providers

To provide you with an optimal experience, some information may be shared with our partners (installers, suppliers) and technical service providers. These third parties are contractually bound to respect confidentiality and to use your data only for specific and limited purposes.

3.2 Legal Obligations

We may be required to disclose data in the following cases:

Compliance with a legal or regulatory obligation.
Protection of ProPadelKit’s rights or users in case of a dispute.

4. Data Security

We implement rigorous technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
However, no system is infallible. In the event of a personal data breach, we commit to informing you within the legally prescribed time frame.

5. Your Rights

In accordance with GDPR and applicable laws, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Request the correction of inaccurate or incomplete information.
Deletion: Request the deletion of your data, unless a legal obligation prevents us from doing so.
Objection: Refuse the use of your data for specific purposes (e.g., marketing).

To exercise your rights, please contact us at: info@propadelkit.com

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

7. Links to Third-Party Websites

Our Site may contain links directing to external websites. ProPadelKit is not responsible for the privacy practices of these third-party websites. We encourage you to read their respective privacy policies.

8. Changes to the Privacy Policy

This privacy policy may be updated at any time. The revised version will be published on this page with a new update date. We recommend that you check this page regularly.

If you have any questions, concerns, or wish to exercise your rights, please contact us at info@propadelkit.com